We do not offer direct billing at this time but plan to offer this soon. Stay tuned! Currently, we accept credit card and e-transfer payment.

Our services are by appointment only. No walk-in services. The available clinic hours are from 9am to 9pm but vary for each psychologist.

Our psychologists have a limited amount of sliding scale spots available. We hope to make therapy more accessible. If you are in need of sliding scale options, please email us to start the sliding scale application process.

In addition to sliding scale, our provisional psychologists offer their services at a reduced rate while obtaining clinical work experience and practicum hours. They work under the supervision of a registered psychologist and their services may be covered by your insurance provider.

Your psychologist requires a minimum of 48 hours notice during regular business days prior to the time of your scheduled session for cancellations and appointment changes (note: this excludes changing your session from in-person to virtual and vice versa). In the event of a missed session or late cancellation, your credit card will be charged for the full session fee.

An emergency may exempt you from this agreement. It is your responsibility to contact your therapist to discuss whether or not your situation constitutes as an emergency. This policy is in place to maintain integrity in the therapeutic relationship, protect your clinician’s time, as well as cover cost of resources put into preparing for your session and the loss of a session spot to other clients requiring treatment. 

• Both you and your psychologist need to be located in province where your psychologist holds a license.

• You need to have access to a phone and/or computer with internet and webcam. A secure wifi connection is recommended.

• You are required to be at a fixed location for the duration of each session (i.e., not driving or walking).